It is our goal at I.N.S to provide our clients with the best service possible.
As with all security companies, heavy reliance on people causes us to occasionally be disappointed by the performance of an
individual employee. In an effort to address and reduce the frequency of problems caused by human shortcomings, I.N.S
has taken the following steps to assure our clients that they are receiving the finest service available:
- INS use a 24 hour per day, 7 day a week dispatch center.
- INS has a Command Supervisor capable of making decisions on behalf of INS on duty at all times.
- INS provides its supervisors and clients with 24 hour per day access to the INS Operation Manager
and/or Corporate President/CEO.
- INS Field Supervisors conduct frequent inspections of our security officers.
- INS provides security officers that are well trained, closely supervised and competitively paid.
Our state of the art equipment includes:
- INS employees are equipped with the NEXTEL Radio System, a
state of the art digital radio system utilizing cellular technology.
- INS equips all of its patrol vehicles with GPS (Global Positioning Satellite)
equipment which tracks our vehicles at all times and assures Clients of immediate response from the closest available unit.
- INS offers its clients the PROXYGUARD Tour Verification wand/button system which tracks the officers' movements and activities while on post.
- INS use of an automated employee check-in (AEC) computerized time keeping system
which verifies the officers' required call-ins and the location from which the calls were made. Failure to make the required
call-in at the required time from the required location causes both the INS dispatcher and duty supervisor to be notified.
INS can provide its clients with any, or all, of the above equipment, as needed, to ensure
that the client is getting the best quality service available.
INS can provide physical security with
camera surveillance monitors by integrating with access control, intrusion detectors and other facility control. It is a useful
technological way to conduct surveillance of property, vehicles or people and to prove or negate an issue or incident. Monitoring
specific areas could be:
- Shipping and receiving areas
- Reception areas, elevators, hallways and exit doors
- Parking areas and perimeters
- Storage areas
- Cashier stations and vaults
- Jewelry displays
- Recreation facilities
